FAQs

Welcome to the Tech Bazaar Pak FAQ section! Here, we’ve answered some common questions to help you have a smooth shopping experience. If you can’t find the answer you’re looking for, feel free to contact our customer support team.

1. What products do you sell?

We offer a wide range of tech products, including:

  • Smartphones
  • Laptops and tablets
  • Smartwatches and accessories
  • Home appliances
  • Computer peripherals and accessories
  • Gadgets and tech innovations

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) as a payment option. You can pay for your order when it arrives at your doorstep. COD is available across Pakistan.

3. How can I place an order?

To place an order:

  1. Browse our website and add your desired products to the cart.
  2. Go to the checkout page, fill in your delivery details.
  3. Choose your preferred payment method (including COD).
  4. Confirm your order.

Once your order is placed, you will receive a confirmation email with your order details.

4. How long does delivery take?

  • Express delivery is available for faster delivery within 1-3 business days for an additional fee.

Delivery times may vary based on the courier service and product availability.

5. Do you ship outside of Pakistan?

Currently, we only ship within Pakistan. We hope to expand to international shipping in the future.

6. Can I change or cancel my order after it is placed?

Once an order is placed and processed, we are unable to change or cancel it. If you need to make any changes, please contact our customer support team as soon as possible, and we will do our best to accommodate your request before shipment.

7. What if my item arrives damaged or defective?

If your item arrives damaged or defective, please contact us within 48 hours of receiving the product. We will assist you in arranging a return and either issue a refund or send a replacement based on your preference.

8. Do you accept returns for change of mind?

We do not accept returns for change of mind. However, if the product is damaged or defective, we will accept returns and offer a refund or exchange.

9. How do I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your delivery.

10. How do I contact customer support?

You can contact our customer support team by:

We’re available to assist you with any questions or concerns you may have.

11. Do you offer warranty on your products?

Warranty terms vary by product and manufacturer. Please check the product description for warranty details, or contact our customer support team for more information about a specific product.

12. What payment methods do you accept?

We accept the following payment methods:

  • Cash on Delivery (COD)
  • Credit/Debit cards (via secure payment gateways)
  • Bank transfers (for selected orders)

13. Can I change my shipping address after placing an order?

If you need to change your shipping address, please contact our customer support team immediately. We will try to accommodate the change as long as the order has not been dispatched.

14. Are my personal details safe with you?

Yes, your privacy is important to us. We use secure encryption methods to protect your personal and payment details. Please refer to our Privacy Policy for more details on how we handle your data.